Privacy Policy
At The Velvet Willow (www.thevelvetwillow.com), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. Effective Date 4/8/2025
1. Information We Collect
We may collect the following types of personal information:
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Name
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Email address
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Phone number
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Event details
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Payment information (via secure third-party platforms)
This information is collected when you:
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Submit a contact or inquiry form
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Book our services
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Make a purchase
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Communicate with us directly
2. How We Use Your Information
We use your information to:
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Communicate with you about your inquiry or booking
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Provide and manage our services
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Process payments securely
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Improve your experience on our website
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Send occasional updates, promotions, or newsletters (you may opt out at any time)
3. Third-Party Services
We use HoneyBook to manage bookings, contracts, and invoices. Your data may be processed through their secure platform in accordance with their privacy practices.
In the future, we may also use cookies or tools like Google Analytics to better understand how visitors interact with our website and improve functionality.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You may:
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Request access to the personal data we have about you
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Ask us to correct or delete your data
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Opt out of marketing emails at any time
6. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on our website with the effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: